Found this article on www.seattlepi.com while I waited for coffee with crayon to start this morning. Though I am not a huge fan of Best Buy I wondered how the Geek Squad would fair in Second Life. I brought it up in Coffee with Crayon and the group asked questions like. Isn’t there a best buy 3 miles from everyone?” “If my computer is broken how do I get into second life?” It was interesting to see a group of new Media marketers flame the idea so quickly. I think if they do have office hours and keep it staffed it could be beneficial. I mean small tech questions can be answered. You get a visual of a person so it is better than the phone. Or is it?
I guess the worst part of this is I did a search in second life to find Geek Squad Island and I couldn’t find it in there. This goes with my main problem with Best Buy they don’t usually do what they say they will. Maybe they are still building the Geek Island. If you find it email me.
Best Buy offers help in ‘Second Life’
MINNEAPOLIS — The online world of “Second Life” is about to get even geekier.
Best Buy Co. Inc. plans to open Geek Squad Island, a spot in “Second Life” where its Geek Squad technical support workers will offer free computer advice
The virtual world will have regular office hours (6 p.m. to 3 a.m. EDT, seven days a week). The online characters will wear white, short-sleeve button-down shirts, black pants and, of course, a badge.
Best Buy said many of its Geek Squad agents already were a part of “Second Life,” a virtual 3-D world where people can gather and interact.
Some of the Best Buy’s plans sounded as if they would fit in with the “Second Life” vibe of wandering around and seeing what’s there to see. But others resembled Best Buy’s core business of selling tech toys, like the “Future Home” that will include an interactive exhibit showing new home technology.
The company said it would hold regular events on Geek Squad Island, and offerings will evolve as Geek Squad agents add to it in future months.
